Aeroflot Customer Care Service Phone Number, Email Id, Office Address details. Find below customer care contact details of Aeroflot, includes mobile phone number, toll-free helpline number, fax number, Telephone number, support email address & head office address. Beside contact details, this page shared a brief overview of this airline and service information. You can reach the below contact for booking a new ticket, refund, cancellation, baggage claim, cheap airfares, deals & other queries.
Aeroflot Customer Care Service
Moscow: +7 (495) 223-5555
Russia: 8-800-333-5555 (toll free number)
Disabled Passengers: +7 (495) 223-5555
Aeroflot Head Office
Address: 10, Arbat Str.,
Moscow, Russia, 119002
Phone Number: +7 (499) 500-6905
Fax Number: +7 (499) 500-6867,
Aeroflot Sales Office
Phone Number: +7 (495) 258 4089
Fax Number: +7 (499) 500 6760
Aeroflot Email Id
For Complaints / Feedback
Phone: +7 (495) 223-5555
Address: Department of Product Quality Management and Client Services
# 10, Arbat street, 119002 Moscow
Aeroflot Bonus programme
Phone: +7 (495) 223-5555
Address: Aeroflot Bonus # 10 Arbat street, 119002 Moscow
Baggage Lost and Found
Phone: +7 (495) 578-7415
Fax: +7 (495) 544-3325
Email: email@example.com, firstname.lastname@example.org
Phone: +7 (499) 500-6336
Address: Department of Ground Support of Flights
POB 1, Sheremetyevo 1,
Khimki district, 141426 Moscow
To book an Aeroflot ticket online
You can check-in online from anywhere and choose your preferred seat. The service is available only 1.5 hours before departure.
To check Aeroflot flight status from website.
Economy class fliers can carry one one bag while business class passengers can carry 3 bags each weighing 23 kg.
Passengers are allowed to take into cabin:
Business, Premiere and President — 1 piece of luggage weighing up to 15 kg
Economy Class — 1 piece of luggage weighing up to 10 kg
Aeroflot Bonus is a frequent flier programme of Aeroflot. As a member of Aeroflot Bonus you can redeem miles for travel awards, for cabin class upgrade and others.
About Aeroflot-Russian Airlines
Aeroflot is a Russian Airline was founded in the year 1923. It is one of the largest airline of the Russian Federation and it currently operates it’s flights to 95 destinations in 48 countries, includes 42 in Europe, 5 in the Middle East and 9 in Asia. Aeroflot has it’s main hub at Shermetyevo Airport in Moscow.
According to Year 2009 Report, Aeroflot flew to 8.76 million passengers of this following air. Aeroflot Group, includes subsidiaries, serviced 11 million passengers. In Year 2015, the airline increase it’s share on Russia’s civil aviation transport market to 30-35% and carry to 10 million air travelers each year. Aeroflot has six offices/branches in Russia – St. Petersburg, Sochi, Magadan, Krasnoyarsk, Kaliningrad and Vladivostok. For more information or queries on payment, refund, missing baggage or new ticket booking you can contact Aeroflot customer care representative using phone number & email address.