Air India Customer Care Number is 18602331407, its email id is contactus@airindia.in, and the head office address is 113, Airlines House, Gurudwara Rakabganj Road, Pandit Pant Marg Area, Sansad Marg Area, New Delhi, Delhi 110001. Read more about the company overview, social profiles & website link details.
Air India, the national carrier of India, is one of the most popular airlines in the country. The airline has been serving passengers for over eight decades and has established itself as a reliable and customer-centric service provider. Air India’s customer care services are among the best in the airline industry, with a wide range of channels available to assist customers with their queries and concerns.
One of the most popular channels for Air India customer care is the toll-free helpline number. Customers can call 18001801407 from their registered mobile numbers or landlines to connect with a customer care executive. The executive will assist with any queries or concerns regarding flight booking, cancellation, rescheduling, baggage, and more. The helpline is available 24/7, making it easy for customers to get in touch with the customer care team at any time.
Air India Customer Care
Phone Number: 18602331407, 01242641407
Email Id: contactus@airindia.in, ecommerce@airindia.in, mobilebookings@airindia.in, traveldocs@airindia.in
Office Address: 113, Airlines House, Gurudwara Rakabganj Road, Pandit Pant Marg Area, Sansad Marg Area, New Delhi, Delhi 110001
Website: www.airindia.com
Telephone Number: Not Available
Fax Number: Not Available
Facebook: Here
Twitter: Here
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Another popular channel for Air India customer care is the email support system. Customers can write to the customer care team at call.del@airindia.in with their queries or complaints. The team responds promptly, and customers can expect a resolution within 24-48 hours.
Air India has also introduced a dedicated customer care portal on its website. Customers can visit the portal and browse through frequently asked questions, troubleshooters, and other resources to find a solution to their problems. If they can’t find a solution, they can raise a ticket, and a customer care executive will get in touch with them.
In addition to these channels, Air India has also introduced a chatbot feature on its website. The chatbot provides automated assistance to customers with flight-related queries and complaints. Customers can access the chatbot through the Air India website and expect a quick response to their queries.
Air India has also introduced a social media customer care team. Customers can reach out to the team through social media platforms such as Twitter and Facebook, and the team responds promptly to resolve queries and complaints.
Air India has always been committed to providing top-notch customer care services, and this has helped it establish itself as one of the most reliable and customer-centric service providers in the airline industry. With a wide range of customer care channels available, Air India has made it easy for customers to get in touch with the customer care team and resolve their queries quickly and efficiently.
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