Airtel Broadband & Internet Customer Care Number is 121 or 198, its email id is 121@in.airtel.com, and the head office address is Bharti Telemedia Limited Plot No 16, Udhyog Vihar, Phase IV, Airtel Center Gurgaon 122015 Haryana, India. Read more about the company overview, social profiles & website link details.
Airtel is one of India’s leading telecommunications companies, providing a range of services such as mobile, broadband, and fixed-line services. Airtel Broadband and Internet are one of the most popular services offered by the company, providing high-speed internet connectivity to customers across the country.
When it comes to customer care, Airtel has always placed great emphasis on providing top-notch services to its customers. Airtel Broadband and Internet customer care is no exception, offering a range of channels to ensure that customers’ queries are resolved quickly and efficiently.
Airtel Broadband & Internet Customer Care
Phone Number: 121 or 198
Email Id: 121@in.airtel.com
Office Address: Bharti Telemedia Limited Plot No 16, Udhyog Vihar, Phase IV, Airtel Center Gurgaon 122015 Haryana, India
Website: www.airtel.in
Telephone Number: Not Available
Fax Number: Not Available
Facebook: Here
Twitter: Here
Instagram: Here
One of the most popular channels for Airtel Broadband and Internet customer care is the toll-free helpline. Customers can call 121 from their Airtel broadband or landline numbers to get in touch with customer care executives. The executives are available 24/7 to address any issues or queries that customers may have.
Another popular channel is the Airtel customer care email. Customers can write to the customer care team at 121@in.airtel.com with their queries or complaints. The team responds promptly, and customers can expect a resolution within 24-48 hours.
Airtel has also introduced a dedicated customer care portal on its website. Customers can visit the portal and browse through frequently asked questions, troubleshooters, and other resources to find a solution to their problems. If they can’t find a solution, they can raise a ticket, and a customer care executive will get in touch with them.
Airtel has also introduced a chatbot feature that helps customers find quick solutions to their problems. Customers can access the chatbot through the Airtel Thanks app or the Airtel website. The chatbot is available 24/7 and can assist customers with bill payments, plan activation, and other queries.
Airtel Broadband and Internet customer care have also introduced an Interactive Voice Response (IVR) system. Customers can call the toll-free helpline and select the appropriate option from the IVR menu to get assistance with their queries. The IVR system is user-friendly and saves customers’ time.
In addition to these channels, Airtel has also introduced a social media customer care team. Customers can reach out to the team through social media platforms such as Twitter and Facebook, and the team responds promptly to resolve queries and complaints.
In conclusion, Airtel Broadband and Internet customer care are dedicated to providing top-notch services to their customers. With a range of channels such as the toll-free helpline, email, customer care portal, chatbot, IVR system, and social media, customers can get in touch with the customer care team easily and resolve their queries quickly. Airtel’s commitment to customer satisfaction is evident through its customer care services, making it one of the most reliable broadband and internet service providers in India.
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