Airtel Fixedline Customer Care Number, Email Id, Office Address

Airtel Fixedline Customer Care Number is 121 or 198, its email id is, and the head office address is Bharti Telemedia Limited Plot No 16, Udhyog Vihar, Phase IV, Airtel Center Gurgaon 122015 Haryana, India. Read more about the company overview, social profiles & website link details.

Airtel is one of the largest telecommunications companies in India, providing a range of services such as mobile, broadband, and fixed-line services. Airtel Fixedline is one of the most popular services offered by the company, providing a reliable and cost-effective solution for landline communication.

When it comes to customer care, Airtel has always placed great emphasis on providing top-notch services to its customers. Airtel Fixedline customer care is no exception, offering a range of channels to ensure that customers’ queries are resolved quickly and efficiently.

Airtel Fixedline Customer Care

Airtel Fixedline Customer Care

Phone Number: 121 or 198

Email Id:

Office Address: Bharti Telemedia Limited Plot No 16, Udhyog Vihar, Phase IV, Airtel Center Gurgaon 122015 Haryana, India


Telephone Number: Not Available

Fax Number: Not Available

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One of the most popular channels for Airtel Fixedline customer care is the toll-free helpline. Customers can call 121 from their Airtel Fixedline numbers to get in touch with customer care executives. The executives are available 24/7 to address any issues or queries that customers may have.

Another popular channel is the Airtel customer care email. Customers can write to the customer care team at with their queries or complaints. The team responds promptly, and customers can expect a resolution within 24-48 hours.

Airtel also provides a dedicated customer care portal on its website. Customers can visit the portal and browse through frequently asked questions, troubleshooters, and other resources to find a solution to their problems. If they can’t find a solution, they can raise a ticket, and a customer care executive will get in touch with them.

Airtel has also introduced a chatbot feature that helps customers find quick solutions to their problems. Customers can access the chatbot through the Airtel Thanks app or the Airtel website. The chatbot is available 24/7 and can assist customers with bill payments, plan activation, and other queries.

Airtel Fixedline customer care has also introduced an Interactive Voice Response (IVR) system. Customers can call the toll-free helpline and select the appropriate option from the IVR menu to get assistance with their queries. The IVR system is user-friendly and saves customers’ time.

In conclusion, Airtel Fixedline customer care is dedicated to providing top-notch services to its customers. With a range of channels such as a toll-free helpline, email, customer care portal, chatbot, and IVR system, customers can get in touch with the customer care team easily and resolve their queries quickly. Airtel’s commitment to customer satisfaction is evident through its customer care services, making it one of the most reliable fixed-line service providers in India.

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