American Girl customer care support phone number is 1 800 845 0005 (general help) & 1 877 247 5223 (retail help), and email id is service@mattel.com (support), and the head office address is American Girl 8400 Fairway PI, Middleton, WI 53562-0497. Read more about the company overview, social profiles & website link details.
The American Girl brand is a premium one for young women and is quite well-known for its line of instructive dolls that come with fascinating histories. Pleasant Rowland, who had previously worked as a teacher and writer before retiring, established the company in 1986. What began as a brand that was exclusively available through catalogs and expanded into an empire that comprises retail locations with cafes, magazines, books, and doll hospitals.
The American Girl dolls may be purchased at retail for prices starting at $98 and going up from there. Customers also have the option of having made-to-order custom dolls built with a variety of hair and skin tones. Middleton, Wisconsin serves as the location of the company’s primary administrative and operational centers.
The company American Girl, which is known for its signature line of historical figures, strives to provide the millennial generation with a profound awareness of the role that women have had in the development of the history of the country through its products. From the Truly Me collection, a line of 18-inch dolls that encouraged its young audience to explore, discover, and express themselves, to the Bitty Baby collection, a line of 15-inch baby dolls that emphasized the important life skills of caring and nurturing, American Girl has been in the market with inspiring doll editions and is a favorite among masses.
Specifically, the Truly Me collection encouraged its young audience to explore, discover, and express themselves. WellieWishers is a line of 14.5-inch dolls, chapter books, and accessories that were introduced by the brand in 2016. The line is geared toward young girls between the ages of 5 and 7 and teaches them the steps to take in order to form friendships that will last a lifetime. In addition to that, the company followed up the line with its own original animated series, which kept its customers involved in more ways than one.
There are two warehouse operations and distribution facilities that total 600,000 square feet that are owned and operated by American Girl. Both a new warehouse and a distribution center have been established by the corporation in the town of DeForest, Wisconsin. The retail chain presently has 17 locations open for business around the country in the United States.
American Girl is responsible for the management of retail locations that have a total area of 1.3 million square feet, and the company provides full- and part-time employment opportunities to 1,400 individuals. The website, the catalog, and the retail locations have collectively contributed to the company’s total sales of 33 million dolls to this point.
The catalog published by the AG is also regarded as one of the best thirty consumer catalogs published in the United States. A total of 2.4 million people follow the organization across all of its social media channels, including Facebook, Pinterest, Twitter, Instagram, and YouTube. This allows the business to have an extensive reach online.
On a yearly basis, the website for American Girl receives an average of 25 million views. The website offers for sale a variety of items, including dolls, furniture and accessories, apparel, and books. In addition to this, buyers have the option of clicking on the “make your own” button, which allows them to construct a doll that is tailored to their preferences.
You are able to select the skin tone, the clothes, and the accessories, and after that, you may pay to have the made piece sent to your location. The order that the customer creates takes a little bit more time than the items that are available off the shelf. During the checkout process, additional details will be made available. Truly Me, Girl of the Year 2020: Joss, Girl of the Year 2019: Blaire, and Girl of the Year 2018: Luciana is some of the collections that can be found on the website.
Other collections include Welliewishers, Bitty Baby, and various doll care products. You have the option of adding the doll or related products to your shopping cart. If you are interested, you also have the option of customizing the doll; for instance, you have the option of adding the ear piercing service for $16. The following credit cards can be used to make payments for purchases: Mastercard, Visa, American Express, and Discover.
If the system is unable to verify the transaction, the customer will receive a credit for the amount of the purchase in question. Returns and exchanges for items purchased online can be made in any of the American Girl locations, with the exception of the outlet location in Hershey, Pennsylvania.
American Girl Contact Details
Office Address: American Girl 8400 Fairway PI, Middleton, WI 53562-0497
Phone Number: 1 800 845 0005 (general help), 1 877 247 5223 (retail help)
Email Id: service@mattel.com (support)
Website: www.americangirl.com
Telephone Number: Not Available
Fax Number: Not Available
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