Bank BRI Customer Service Phone Number, Email Id, Office Address

Bank BRI Customer Service Phone Number is 14017 or 1500017, its email id is, and the head office address is PT Bank Rakyat Indonesia (Persero) Tbk. Kantor Pusat,Gedung BRI 1 Jl. Jenderal Sudirman Kav.44-46 Jakarta 10210, Indonesia. Read more about the company overview, social profiles & website link details.

Bank BRI, or Bank Rakyat Indonesia, is one of the largest banks in Indonesia, serving millions of customers across the country. The bank is known for its commitment to providing excellent customer service, with a wide range of support channels available to its customers. In this article, we will review the Bank BRI customer service and explore how the company caters to its customers’ needs.

Bank BRI offers several customer service channels, including phone support, email support, and a dedicated customer service website. The company’s phone support is available 24/7, and customers can call the bank’s toll-free number to speak to a customer service representative.

Bank BRI Customer Service

Bank BRI Customer Service

Phone Number: 14017 or 1500017

Email Id:

Office Address: PT Bank Rakyat Indonesia (Persero) Tbk. Kantor Pusat,Gedung BRI 1 Jl. Jenderal Sudirman Kav.44-46 Jakarta 10210, Indonesia


Telephone Number: Not Available

Fax Number: Not Available

Facebook: Here

Twitter: Here

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The company’s email support is also available 24/7, and customers can send their queries or complaints to the bank’s designated email address. The customer service team responds promptly to all emails, ensuring that customers receive a resolution to their concerns within 24 hours.

In addition to these traditional customer service channels, Bank BRI has also implemented a support website that provides customers with detailed information about the bank’s products and services, as well as frequently asked questions and troubleshooting guides. The website also offers a live chat feature, allowing customers to reach out to the bank’s customer service team instantly.

Bank BRI’s customer service team is highly knowledgeable and professional, providing customers with quick and effective solutions to their queries and concerns. The team is well-equipped to handle account management queries, transaction inquiries, and technical issues.

One of the standout features of Bank BRI’s customer service is its commitment to personalized service. The company has implemented a customer segmentation system that allows it to tailor its services to individual customers’ needs. This system allows the bank to provide targeted recommendations, customized service packages, and personalized solutions, ensuring that each customer receives the best possible service.

Bank BRI has also established a user community forum, where customers can connect with other users and share their experiences, tips, and recommendations. The forum is an excellent resource for customers who are new to the bank or looking for specific information about its products and services.

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