Bank Mandiri Customer Service Phone Number is 14000 or +62-21-52997777, its email id is customerhandling@bankmandiri.co.id, and the head office address is PT Bank Mandiri (Persero) Tbk Plaza Mandiri Jl. Jenderal Gatot Subroto Kav. 36-38 Jakarta 12190 Indonesia. Read more about the company overview, social profiles & website link details.
Bank Mandiri is a leading bank in Indonesia that offers a wide range of financial services, including banking, investment, and insurance. The bank has a strong focus on customer satisfaction and has established a robust customer service department to cater to its customers’ needs. In this article, we will review Bank Mandiri’s customer service and explore how the company caters to its customers’ needs.
Bank Mandiri offers several customer service channels, including phone support, email support, and a dedicated customer service website. The company’s phone support is available 24/7, and customers can call the company’s toll-free number to speak to a customer service representative.
Bank Mandiri Customer Service
Phone Number: 14000 or +62-21-52997777
Email Id: customerhandling@bankmandiri.co.id
Office Address: PT Bank Mandiri (Persero) Tbk Plaza Mandiri Jl. Jenderal Gatot Subroto Kav. 36-38 Jakarta 12190 Indonesia
Website: bankmandiri.co.id
Telephone Number: Not Available
Fax Number: Not Available
Facebook: Here
Twitter: Here
Instagram: Here
The company’s email support is also available 24/7, and customers can send their queries or complaints to the company’s designated email address. The customer service team responds promptly to all emails, ensuring that customers receive a resolution to their concerns within 24 hours.
In addition to these traditional customer service channels, Bank Mandiri has also established a live chat feature on its website, which allows customers to reach out to the company’s customer service team instantly. Live chat support is available during business hours, and customers can expect a prompt response from a customer service representative.
Bank Mandiri’s customer service team is highly knowledgeable and professional, providing customers with quick and effective solutions to their queries and concerns. The team is well-equipped to handle account management queries, transaction inquiries, and other customer inquiries.
One of the standout features of Bank Mandiri’s customer service is its commitment to personalized service. The company has implemented a customer segmentation system that allows it to tailor its services to individual customers’ needs. This system allows the company to provide targeted recommendations, customized service packages, and personalized solutions, ensuring that each customer receives the best possible service.
Bank Mandiri has also established a user community forum, where customers can connect with other users and share their experiences, tips, and recommendations. The forum is an excellent resource for customers who are new to the bank or looking for specific information about its products and services.
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