Brita Customer Service Phone Number, Email Id, Office Address

Brita Customer Service Phone Number is +1-800-387-6940, its email id is, and the head office address is Brita GmbH Heinrich-Hertz-Str. 4 65232 Taunusstein Deutschland. Read more about the company overview, social profiles & website link details.

Brita is a well-known brand of water filtration products, including pitchers, dispensers, and bottles. The brand is popular among consumers who want to reduce their reliance on single-use plastic bottles and improve the taste and quality of their tap water. But how does their customer service compare to other brands in the industry?

One of the standout features of Brita’s customer service is its commitment to sustainability. The company offers a recycling program for its products, encouraging consumers to send in their used filters and pitchers for recycling. Brita also uses eco-friendly materials in their packaging, such as recycled paper and biodegradable plastic.

Brita Customer Service

Brita Customer Service

Phone Number: +1-800-387-6940

Email Id:

Office Address: Brita GmbH Heinrich-Hertz-Str. 4 65232 Taunusstein Deutschland


Telephone Number: Not Available

Fax Number: Not Available

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In addition, Brita offers a variety of customer service options to meet the needs of their customers. The company has a dedicated customer service line that is open seven days a week, as well as an online chat function and a comprehensive FAQ section on its website. Brita also has a strong social media presence, allowing customers to reach out via Facebook or Twitter.

Another strength of Brita’s customer service is its focus on product education. The company offers a variety of resources to help customers understand how their products work, including video tutorials and user manuals. This can be especially helpful for new customers who may be unfamiliar with water filtration systems.

However, there are a few areas where Brita’s customer service could be improved. Some customers have reported issues with their filters, such as slow filtration or leaks, and have had difficulty getting in touch with customer service to resolve the issue. In addition, some customers have reported long wait times on the phone or slow response times to emails.

In conclusion, Brita’s customer service is generally strong, with a commitment to sustainability and a variety of customer service options. Their focus on product education is also a standout feature. However, there is room for improvement in their responsiveness to customer inquiries and issues with their products. Overall, Brita remains a top choice for consumers looking for a reliable and eco-friendly water filtration system.

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