BSNL Customer Care Number, Email Id, Office Address

BSNL Customer Care Number is 18003451500, its email id is, and the head office address is Bharat Sanchar Bhavan Harish Chandra Mathur Lane Janpath, New Delhi-110 001. Read more about the company overview, social profiles & website link details.

You can find out the customer care details of BSNL. Besides contact details, the page also offers a details overview of the company BSNL. Reach BSNL’s customer Care below for support, complaints, or feedback.

BSNL Customer Care

BSNL Customer Care

Phone Number: 18003451500 or 9482157007

Email Id:

Office Address: Bharat Sanchar Bhavan Harish Chandra Mathur Lane Janpath, New Delhi-110 001


Telephone Number: Not Available

Fax Number: Not Available

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About BSNL

BSNL, which stands for Bharat Sanchar Nigam Limited, is a telecommunications company in India. It is a state-owned enterprise and is one of the largest providers of fixed-line and mobile telecommunication services in the country. BSNL was established in 2000 and is headquartered in New Delhi.

Here are some key points about BSNL:

Services: BSNL provides a wide range of telecommunication services including landline telephone services, mobile services, broadband internet, digital television, and enterprise services like leased lines, MPLS-VPN, and managed network services. BSNL offers both prepaid and postpaid mobile plans and has comprehensive network coverage across the country.

Coverage: BSNL operates throughout India, including urban and rural areas. It has an extensive network infrastructure and serves customers across all states and union territories of the country.

Landline Services: BSNL has been traditionally known for its landline telephone services, which have been a significant part of its operations. It offers affordable landline connections and various plans for both residential and business customers.

Mobile Services: BSNL provides mobile services under the brand name “BSNL Mobile.” It offers 2G, 3G, and 4G services, allowing customers to make voice calls, send text messages, and access data services on their mobile devices.

Internet and Broadband: BSNL offers broadband internet services for residential and business customers. It provides various plans with different speeds and data limits to cater to the needs of different users. BSNL has been expanding its fiber optic network to offer high-speed broadband connections.

Government Initiatives: As a government-owned company, BSNL has played a crucial role in implementing government initiatives like Digital India and BharatNet. These initiatives aim to connect rural and remote areas with high-speed internet and improve digital literacy across the country.

Challenges: BSNL has faced challenges in recent years due to increasing competition from private telecom operators and changing market dynamics. The company has been taking steps to modernize its infrastructure, improve customer services, and offer innovative plans to remain competitive.

Customer Base: BSNL has a significant customer base, including individual consumers, businesses, and government organizations. It has millions of subscribers across its various services.

Future Plans: BSNL has been actively exploring new technologies like 5G and the Internet of Things (IoT) to enhance its service offerings. The company aims to adapt to changing customer demands and provide cutting-edge telecommunications solutions.

While this information provides an overview of BSNL as of my knowledge cutoff in September 2021, it’s important to note that the telecom industry is dynamic, and there may have been further developments and changes since then.

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