Bukalapak Customer Service Phone Number is 021-50813333, and email id is NA, and the head office address is Metropolitan Tower Lt. 22 Jl. R.A. Kartini Kav. 14 Cilandak Barat Jakarta Selatan – 12430, Indonesia. Read more about the company overview, social profiles & website link details.
In 2010, Bukalapak began conducting business with the intention of contributing to the development of Indonesia’s digital economy. This Indonesian e-commerce company is one of the largest in the nation and strives to improve the standing of small and medium-sized businesses (SMEs) (Small and Medium Enterprises). The organization has experienced significant expansion over the past few years, and it now serves 90 million customers on a regular basis. According to the statistics, more than thirty percent of the total population of Indonesia has previously traveled to Bukalapak.
Bukalapak
Bukalapak Contact Details
Office Address: Metropolitan Tower Lt. 22 Jl. R.A. Kartini Kav. 14 Cilandak Barat Jakarta Selatan – 12430, Indonesia
Phone Number: 021-50813333
Email Id: Not Available
Website: www.bukalapak.com
Telephone Number: Not Available
Fax Number: Not Available
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The company began operating in the homestay sector shortly after it was established by Nugroho Herucahyono and Achmad. One small business at a time, the company convinced additional SMEs to become members. More than 5 million partners have been served by Bukalapak throughout all of their channels, both online and offline. The platform that the startup unicorn provides enables customers to sell their things in digital form.
Its goal is to provide Indonesian SMEs with a competitive advantage through the use of digital platforms. Pelapaks are those that sell Bukalapaks to customers. The Achmad Bakrie Award XVI was bestowed upon the business in recognition of its significant contributions to the fields of technology and entrepreneurship in 2018.
In 2019, in an effort to reduce its overall operating expenses, Bukalapak was forced to let go of a sizeable proportion of its staff. However, the company’s key operations, such as digital marketing, were not impacted by this decision. The corporation opted to let rid of the small retail sector as well as the internet-of-things division. Through its e-commerce website, Bukalapak offers a diverse selection of products for sale.
Clothing, accessories, shoes, food, sports, motorbike accessories, electronic devices, mobiles, computers, hobbies and collections, refrigerators, audio players, batteries, home appliances, smart gadgets, and tablets are just a few of the categories that are covered in the website. In addition to these features, the website also makes it possible to purchase plane or train tickets, pay bills, and add credit to mobile phones. You can even register an account with a mutual fund company, pay your power bills, credit card EMIs, insurance premiums, state taxes, and PDAM water bills, and even pay state taxes.
You can shop or use the Bukalapak portal in one of two different ways. You have two options: either you can connect to the Bukalapak website or you may download the app onto your mobile device. Going shopping is not hard at all. You will be required to provide credentials such as your name, address, and mobile number in order to register yourself on the website or in the app. Because Bukalapak works with a variety of delivery partners all around Indonesia, the shipping process is quite efficient. The names Abil, Gosend, J&T express, GrabExpress, Lion Parcel, Wahana Express, Indah Logistik Cargo, and Paxel are only few of the companies that fall under this category.
Contacting the Bukalapak customer service team is something you should do if you have any issues, questions, or comments regarding the products, the delivery, the payment, or the refund. Users of the app have immediate access to the support tab within the app and can make inquiries there at any time.
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