Cathay Pacific Customer Service Phone Number, Email Id, Office Address

Cathay Pacific Customer Service Phone Number, Email Id, Office Address Contact Details. Find below customer care contact details of Cathay Pacific Airline, includes mobile phone number, toll-free helpline number, head office address, Telephone number, fax number & support email address. Beside contact details, this page offer a brief overview of this airline and their service information. You can reach the below contact for new ticket booking, cancellation, refund, baggage claim, cheap airfares, deals or other queries on Cathay Pacific.

Cathay Pacific Customer Service

Office Address: Cathay Pacific Airways Ltd
Customer Relations Department
5/F, South Tower, Cathay Pacific City,
8 Scenic Road, Hong Kong International Airport,
Lantau Island, Hong Kong

Fax Number: (852) 2596-0825

Cathay Pacific Customer Care Phone

Hong Kong: +852 2747 2200

China: 400 880 7488 (Local)

Worldwide (toll free): +800 2747 2200

Toll Free Numbers (International)

Bahrain: 800 04403

India: 000 800 852 1290

Indonesia: 001 803 852 2212

Italy: 800 872 726

Netherlands: 080 0022 4229

Saudi Arabia: 800 885 2008

South Africa: 080 098 1589

Sri Lanka: (011) 242 2209

Turkey: 008 008 529 2219

United Arab Emirates: 8000 8520 2816

Email Id :

The Marco Polo Club (frequent flier)

Worldwide toll free number:  +800 2747 5500 (green,silver,gold) / +800 2747 3888 (diamond)

Fax: +852 2537 9900


Address: Cathay Pacific – The Marco Polo Club
PO Box 1024
Tsuen Wan Post Office
Hong Kong

Trace Baggage

To trace your mishandled or lost baggage click here

Book Cathay Pacific Flight

To book Cathay Pacific flight online

Manage Booking

To manage your booking, including your seat and flight meal, click here

Online Check-In

Click here to check-in your flight online
The facility is available for all Cathay Pacific flights, including code share flights operated by Dragonair.

Mobile Services

You can now do flight booking, check-in, know flight status and schedules by visiting on your mobile/wireless device.

Baggage Allowance

Each passenger can bring a free baggage allowance of one cabin bag not exceeding 56x36x23cm in size. Acceptance of any bag over 32kg or over 203cm is subject to prior approval and notification.

The Marco Polo Club

The Marco Polo Club offers a range of features to frequent flyers of Cathay Pacific. You have 24-hour access to toll free, priority check-in, in-flight duty free specials, excess baggage allowances and worldwide lounge access. The club has four tiers – Green, Silver, Gold and Diamond. You earn club miles every time you travel with Cathay Pacific, Dragonair or any of the oneworld alliance airlines

Asia Miles

Fly with 20 Asia Miles partner airlines including Cathay Pacific and Dragonair to earn Asia Miles. You can even earn Miles by stating at hotels, pending on your credit card and dining.


Australia, India, China, France, Russia, Italy, Korea, UK, USA, Vietnam, Sweden, South Africa, Switzerland, Singapore, Bahrain, Bangladesh. click here for the complete list.


If you are a top tier member of a one world airline’s frequent flyer programme (Emerald or Sapphire level) you are eligible to use some 550 airport departure lounges

Official Website

Cathay Pacific

About Cathay Pacific

Cathay Pacific is a popular airline was founded in the year 1946. It carried the flag of Hong Kong with it’s main hub at Hong Kong International Airport. Cathay Pacific operates over 150 aircraft to some 130 destinations across the globe.

Cathay Pacific is a founding member of the one-world global alliance, whose combined network serves almost 700 destinations worldwide. Cathay Pacific became the third most profitable airline and the 4th largest airline in the world by operating profit.

The airline was awarded with Airline of the Year by Sky-trax in the year 2009. Cathay Pacific and it’s subsidiaries employees about 20,000 peoples in Hong Kong. In 2010, The airline carried a total of 13.0 million passengers. For more information you can visit website and can call on Cathay Pacific customer care phone number.

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