CIBIL Customer Care Number, Email Id, Office Address

CIBIL Customer Care Number is 02261404300, its email id is, and the head office address is Transunion Cibil Limited (Formerly: Credit Information Bureau (India) Limited) One World Centre, Tower 2A, 19th Floor, Senapati Bapat Marg, Elphinstone Road, Mumbai – 400 013. Read more about the company overview, social profiles & website link details.

You can find out the customer care details of CIBIL. Besides contact details, the page also offers a details overview of the company CIBIL. Reach CIBIL’s customer Care below for support, complaints, or feedback.


CIBIL Customer Care

Phone Number: 02261404300

Email Id:

Office Address: Transunion Cibil Limited (Formerly: Credit Information Bureau (India) Limited) One World Centre, Tower 2A, 19th Floor, Senapati Bapat Marg, Elphinstone Road, Mumbai – 400 013.


Telephone Number: Not Available

Fax Number: 02266384666

Facebook: Here

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CIBIL, which stands for Credit Information Bureau (India) Limited, is India’s first credit information company. It was established in August 2000 to collect, maintain, and provide credit-related information about individuals and businesses. CIBIL plays a crucial role in the Indian financial system by providing credit scores and reports that help lenders assess the creditworthiness of borrowers before extending credit facilities such as loans and credit cards.

Key points about CIBIL:

Credit Reporting: CIBIL gathers credit-related data from various financial institutions, including banks, non-banking financial companies (NBFCs), and other credit grantors. This data includes information about loans, credit cards, payment histories, defaults, and other credit-related activities.

Credit Score: One of the most important products offered by CIBIL is the credit score, also known as the CIBIL score. This is a numerical representation of an individual’s creditworthiness, ranging from 300 to 900. A higher score indicates a better credit history and increases the likelihood of getting approved for loans or credit cards.

Credit Report: CIBIL provides credit reports to individuals, which include details about their credit history, outstanding loans, credit inquiries, and payment behavior. Individuals can request their credit reports to review their credit standing and identify any discrepancies or errors.

Lender Services: Financial institutions use CIBIL’s services to assess the credit risk of potential borrowers. When someone applies for a loan or credit card, lenders often check their CIBIL score and report to make informed lending decisions.

Improving Credit Score: Maintaining a positive credit history by making timely payments on loans and credit cards can lead to a higher credit score over time. A good credit score can result in better loan terms, lower interest rates, and higher credit limits.

Impact on Loan Approval: A higher credit score increases the chances of loan approval, as it indicates responsible financial behavior. On the other hand, a low credit score might lead to loan rejection or approval with less favorable terms.

Credit Information Sharing: CIBIL operates under the Credit Information Companies (Regulation) Act, 2005, which governs the collection and sharing of credit information. It ensures that lenders report accurate and timely credit data to maintain the integrity of the credit ecosystem.

Data Security: CIBIL is committed to maintaining the privacy and security of individuals’ credit information. Access to credit reports and scores is strictly controlled to prevent unauthorized use.

It’s important to note that while CIBIL is the most well-known credit bureau in India, there are other credit bureaus as well, such as Equifax, Experian, and CRIF High Mark. These bureaus also provide similar credit reporting and scoring services to both individuals and businesses.

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