CTM (Macau) Customer Service Phone Number is +853 2883 3833 & 1000 & +853 8891 5000 (business customers), and email id is NA, and the head office address is Rua de Lagos, Telecentre, Taipa, Macau. Read more about the company overview, social profiles & website link details.
CTM was established in 1981 and has since grown to become a dominant player in the telecommunications industry in Macau, China. CTM, which is officially known as the Companhia de Telecomunicacoes de Macau, is a company that currently provides services including voice, mobile data, fixed telephone, and the Internet. CTM is a retailer that has storefronts located all throughout the city and also sells its wares and services over the internet via its website. The company has more than 1,100 employees.
CTM, which is a subsidiary of CITIC Telecom International, has been hard at work constructing a powerful 4G and fiber optic network in order to supply high-speed connectivity. In addition, the corporation is keeping up with the rest of the globe by investing in the creation of 5G networks. During this time, the WiFi hotspot has already achieved wide coverage. At the moment, there are around 2,500 free hotspots spread throughout a variety of neighborhoods.
CTM Macau Customer Service
Phone Number: +853 2883 3833 & 1000 & +853 8891 5000 (business customers)
Email Id: Not Available
Office Address: Rua de Lagos, Telecentro, Taipa, Macau
Telephone Number: Not Available
Fax Number: Not Available
To sign up for mobile or Internet service, prospective customers need to visit one of the eight retail locations. On the website, you may also get more information about the services and place a call-back request. On the homepage, you can find details about all of the current deals and promotions. If you have a handset that supports eSIM, activating service without a physical card can be accomplished through the simple process of scanning a QR code.
IDD Prepaid Card, Social Card, Online Everywhere in Macau Prepaid Card (for visiting tourists), and Mainland China-Hong Kong-Macau Prepaid Card are some of the possibilities available to you in terms of mobile prepaid options (for instant use and roaming activation in 3 destinations). Along with it, you have the option of selecting a plan that either limits your data usage or gives you unrestricted access to the internet.
The services are different depending on the package that is chosen. Customers who already have a prepaid card can reload it by using the CTM Buddy app, WeChat, or by going to a retail location that is permitted to do so. If you have access to the internet, you can rapidly add funds to your e-top-up account using your credit card or your bank’s online banking service.
Broadband Internet access and fixed telephone service are both available to residential customers as options. Users have the option to activate the 10Gbps Fiber Plan for their own personal or family use. There is no limit placed on how much can be used in a given month. There are also household Internet options available, ranging from 50 Mbps all the way up to 1 Gigabit per second.
New customers will be subject to an installation fee when they sign up. It is important to keep in mind that fiber broadband is only available in areas that are served by fiber optics. Access to high-speed Internet via WiFi is available around the clock for a price as low as $5 per day. There are almost two thousand different CTM WiFi hotspots available for use. Simply opening the CTM WiFi home page and selecting the needed service together with the term is all that is required to activate.
You will be provided with the necessary information to make use of the service following a successful payment. The CTM WiFi services are accessible at a variety of locations, including shopping malls, restaurants, and banks. Customers can view any outstanding bills by logging into their account on the CTM website or the CTM Buddy app on their mobile devices. Customers may also request termination or an upgrade to an existing service. Contact the CTM customer care team if you have any more questions or concerns regarding the activation, refund, or cancellation of your subscription.
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