Dunzo Customer Care Number, Email Id, Office Address

Dunzo Customer Care Number is +91-8542163XX, its email id is support@dunzo.in, and the head office address is Dunzo Digital Private Limited’ Saideep Srinidhi’ No. 2, 1st Floor, NAL Wind Tunnel Road, Murugeshapalya, Bangalore – 560017, Karnataka, India. Read more about the company overview, social profiles & website link details.

You can find out the customer care details of Dunzo. Besides contact details, the page also offers a details overview of the company Dunzo. Reach Dunzo’s customer Care below for support, complaints, or feedback.


Dunzo Customer Care

Phone Number: +91-8542163XX

Email Id: support@dunzo.in

Office Address: Dunzo Digital Private Limited’ Saideep Srinidhi’ No. 2, 1st Floor, NAL Wind Tunnel Road, Murugeshapalya, Bangalore – 560017, Karnataka, India.

Website: dunzo.in

Telephone Number: Not Available

Fax Number: Not Available

Facebook: Here

Twitter: Here

Instagram: Here

About Dunzo

Dunzo is an Indian hyperlocal delivery startup that offers on-demand delivery services for a wide range of goods and services. The company was founded in 2015 by Kabeer Biswas, Ankur Aggarwal, Dalvir Suri, and Mukund Jha. It initially started as a WhatsApp-based service for helping people with their everyday tasks but eventually evolved into a full-fledged app-based platform.

The name “Dunzo” is derived from the phrase “done-zo,” which signifies getting things done quickly and efficiently. Dunzo’s primary objective is to provide convenience to its users by enabling them to delegate tasks and errands that they might not have the time or means to accomplish themselves.

Dunzo operates as a hyperlocal marketplace, connecting users with delivery partners who can pick up and deliver items such as groceries, medicines, food from restaurants, pet supplies, electronics, and more. The service also extends to tasks like bill payments, document deliveries, and even picking up forgotten items from home. Users can place orders through the Dunzo app, which then matches them with nearby delivery partners.

Here’s how Dunzo generally works:

Order Placement: Users log in to the Dunzo app and place an order for the items or tasks they need assistance with.

Matching: The app uses location-based algorithms to find the nearest available delivery partner who can fulfill the user’s request.

Confirmation and Pickup: Once a delivery partner accepts the request, they proceed to the specified pickup location to collect the items.

Delivery: The delivery partner then transports the items to the user’s desired location.

Payment: Users can pay for the service through the app using various payment options, including digital wallets, credit/debit cards, and cash.

Dunzo’s success can be attributed to the growing need for convenience and time-saving solutions in urban areas. The company has gained popularity by addressing the challenges of navigating busy cities, traffic congestion, and the demands of modern lifestyles. It has also expanded its services to collaborate with local businesses, allowing them to reach a wider customer base.

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