Ekart Logistics Customer Care Email Id, Contact Number, Office Address

Ekart Logistics Customer Care Email Id, Contact Number, Office Address details. Ekart Logistics is Indian most popular and largest logistics and supply chain company. According to their reports, they are delivering over 10 million shipments in a single month to 3800+ pin codes.

People are searching for the contact information of the company for support, complaints, information, and other issues. Right Now, we are sharing Ekart Logistics all India phone numbers, toll-free helpline numbers, email IDs, head office addresses, website links & more.

Ekart Logistics Customer Care

Ekart Logistics Customer Care

Ekart Logistics Customer Care

Phone Number: 1800 202 9898

Email Id: cs@flipkart.com

Head Office:

Instakart Services Pvt Ltd,
Brigade Manae Court, First Floor,
No 111, Koramangala Industrial Layout,
Bangalore 560095

Website: ekartlogistics.com

About Ekart Logistics

Ekart is a company based in India that specializes in supply chain and logistics and has been in business since 2009. Ekart is an online shopping platform that is owned and run by the industry behemoth Flipkart, which has its headquarters in Bengaluru. At the moment, the supplier of the courier service sends packages to more than 3,800 different zip codes around the nation. On Flipkart, the majority of orders are fulfilled via Ekart, in contrast to other online marketplaces where sellers have the option of shipping items through private couriers.

The vendors are provided with cost-effective shipping alternatives as well as tools on the dashboard to fulfill customer orders. Because of this, merchants are able to concentrate on the variety and quality of their product offerings, while Ekart is responsible for handling all aspects of delivery.

Ekart takes care of not just the order fulfillment process but also post-delivery and related difficulties. The organization formed partnerships with 50,000 kiranas in order to successfully manage the holiday season as well as the Big Billion Days event. On the platform, there are more than 200 million different customers shopping. Over 20,000 delivery executives are part of the Ekart staff, and they are the ones responsible for fulfilling the orders.

The supply chain, which is dominated by technology, is responsible for managing storage, sorting, and packaging at fulfillment centers and delivery hubs located all throughout the country. The overall amount of warehouse space will exceed 18 million square feet by the year 2020. Even merchants from Tiers II and III profit from the supply chain as a whole.

Cash on delivery, same-day guarantee (now offered in 13 cities), and in-a-day guarantee are all services that may currently be purchased through Ekart. Ekart is responsible for the return process in addition to handling the pick-up and delivery from the vendor site. New sellers have the option of enrolling in Flipkart’s Smart Fulfillment program, which provides assistance in the management of their warehouses, the upkeep of their inventories, and the delivery of their goods via Ekart.

Those who participate in the program are awarded an F-Assured badge, which not only leads to a rise in sales but also results in quicker delivery of products and fewer product returns. The Smart Fulfillment program mandates that merchants keep their businesses open on Sundays and label orders as “Ready to Dispatch” (RTD) in accordance with the allotted time periods.

Sellers have access to a robust dashboard that allows them to manage inventory, establish RTD, and monitor the status of their orders. There is going to be a Manifest file that needs to be downloaded, and it will list all of the products along with the date by which they need to be shipped. The dashboard will display, in addition to active orders, the number of returns and cancellations, as well as the status of whether a refund or replacement is being processed. Smart Fulfillment is an option that can be pursued by companies that do not possess their own space for storage or warehousing.

The state-of-the-art structure will serve as the fulfillment center’s warehousing for all of the products. By doing so, sellers are free to concentrate on making sales and producing goods, while Flipkart takes all responsibility for the processing, packaging, and delivery of the orders. The products are subjected to a number of quality inspections before being packaged in high-grade materials and dispatched. If you are a customer and want to track your cargo in a straightforward manner, you can do so on this page. You are able to get in touch with the support team if you have any questions or concerns about the delivery status, damages, or other issues.

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