Emirates NBD Customer Service Phone Number is +971-600-54-0000 or 800-100, its email id is contactus@emiratesnbd.com, and the head office address is Emirates NBD Bank PJSC Beniyas Road, Deira, P.O. Box 777 Dubai, United Arab Emirates. Read more about the company overview, social profiles & website link details.
Emirates NBD is one of the leading banking institutions in the Middle East, offering a wide range of financial products and services to its customers. As a customer-centric bank, Emirates NBD is committed to providing high-quality customer service that meets the needs and expectations of its customers.
Emirates NBD’s customer service is designed to be accessible, convenient, and efficient, providing customers with multiple channels to reach out to the bank for assistance. The bank has a dedicated customer service team that is available 24/7 to help customers with their banking needs, including account queries, transactions, and support using the bank’s digital services.
Emirates NBD Customer Service
Phone Number: +971-600-54-0000, 800-100
Email Id: contactus@emiratesnbd.com
Office Address: Emirates NBD Bank PJSC Beniyas Road, Deira, P.O. Box 777 Dubai, United Arab Emirates
Website: emiratesnbd.com
Telephone Number: Not Available
Fax Number: Not Available
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One of the most notable features of Emirates NBD’s customer service is its online and mobile banking platforms, which allow customers to access their accounts and perform transactions at their convenience. The bank’s online and mobile banking platforms are user-friendly and feature-rich, providing customers with a seamless banking experience. Customers can easily check their account balance, view transaction history, transfer funds, pay bills, and even apply for new products and services through these platforms.
Emirates NBD also offers personalized assistance to its customers through its phone banking and live chat services. Customers can call the bank’s dedicated customer service line, which is available 24/7, to speak to a customer service representative who can assist with their banking needs. Additionally, customers can use the live chat feature on the bank’s website and mobile app to get instant assistance with their queries.
The bank’s customer service team is knowledgeable and well-trained, ensuring that customers receive accurate and timely information. Emirates NBD also invests in the development of its customer service team, providing regular training to ensure that they are up-to-date with the latest products, services, and technologies offered by the bank.
Emirates NBD’s commitment to customer service has been recognized with several awards and accolades over the years. The bank has won multiple awards for its digital banking services, including the ‘Best Digital Bank in the Middle East’ award by Euromoney in 2021. The bank has also won several awards for its customer service, including the ‘Best Call Centre’ award by the Middle East Contact Centre Awards in 2020.
In conclusion, Emirates NBD’s customer service is a key strength of the bank, providing customers with a seamless and convenient banking experience. With its user-friendly online and mobile banking platforms, dedicated phone banking and live chat services, and knowledgeable customer service team, Emirates NBD is well-equipped to meet the diverse needs of its customers.
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