Etihad Airways Customer Service Contact Address, Phone Number, Email Id

Etihad Airways Customer Service Contact Address, Phone Number, Email Id details. Find below customer care contact details of Etihad Airways, includes mobile phone number, head office address, toll-free helpline number, telephone number, fax number, support email address & more. Apart from this, you will get information about the airline and it’s service details. Reach the below contact for new flight booking, cancellation, refund, baggage claim, cheap airfares, deals or other queries on Etihad Airways.

Etihad Airways Customer Care

Telephone: 02 599 0000 (Within the UAE)

Telephone: +971 2 599 0844 (Outside the UAE)

Etihad Airways Head Office

Address: P.O.Box 35566, Head Office,
Khalifa City A, Abu Dhabi,
United Arab Emirates

Phone: +971 2 511 0000

Fax: +971 2 511 1200

Email / Feedback

To email Etihad Airways with your comments or feedback

Reservations in Dubai

Phone: 02 599 0000 / 8002277

Reservations in UK

Phone: +44 (0) 203 450 7300 / 0203 4507300

Reservations in US

Phone: +1 212 554 1300

866 6 ETIHAD (toll free)

Flight Status

To check Eithad flight status online click here


Online Check-in: You can check-in online from 24 hours to 2 hours before departure. You can provide your PNR, Etihad Guest Number or E-ticket Number for identification. To check-in online and to select your seat right now click here

Baggage Information

Economy class passengers can carry 1 bag with total weight of 7kg. For checked baggage, one can carry bags with a total not exceeding 23kg. If you are a Pearl Business Class passenger you can carry 2 bags with total of 12 kg while the checked bag can have up to 30 kg weight. Diamond First Class passengers can carry 2 bags total of 12 kg while checked in baggage can have up to total 40kg. Visit the website for baggage details on flights originating or arriving in the US or Canada.

Track Lost Baggage

To track your lost baggage click here

Etihad Guest

Get miles every time you fly with Etihad Airways. You also earn miles when you fly with partner airlines or book hotels and rent cars. Your Etihad Guest Miles are valid for three years from the date you earn. Etihad Guest tiers include Guest, Guest Silver and Guest Gold. To join the programme right now click here


Etihad’s First Class Lounge in Abu Dhabi has the world-renowned Six Senses Spa, and offers fine dining, entertainment for children, beverages, champagne bar, cigar lounge and much more. Eithad also offers access to luxury lounges for Business and First Class guests worldwide.

Destinations: Etihad destinations include Australia, Bahrain, Bangladesh, Belarus, Belgium, Canada, China, Cyprus, Egypt, France, Germany, Greece, India, Iran, Ireland, Indonesia, Italy, Japan, Jordan, Kazakhstan, Kuwait, Lebanon, Malaysia, Morocco, Nepal, Oman, Pakistan, Philippines, Qatar, Saudi Arabia, Singapore, South Africa, South Korea, Sri Lanka, Sudan, Switzerland, Syria, Thailand, Turkey, UAE, UK and USA.

Etihad Airways

About Etihad Airways
Etihad Airways was established in the year 2003 and is the official carrier of Abu Dhabi, UAE. The airline was established as a result of a royal decree issued by Sheikh Khalifa bin Zayed Al Nahyan. With its main hub at Abu Dhabi International Airport, Etihad serves over 67 destinations in 45 countries with at least 1000 flights per week. The airline was named ‘World?s Leading Airline’ at the World Travel Awards in 2009 and 2010. It also won World’s Best First Class and Best First Class Airline Seat at Skytrax awards 2010.

In 2010, Etihad saw passenger numbers top 7 million. Etihad employs close to 8,000 staff. Etihad also operates Etihad Holidays and Etihad Crystal Cargo. Etihad plans to operate to up to 100 major business and leisure destinations around the world by 2020. Eithad’s major sponsorships include Etihad Stadium, Ferrari Formula 1 Team, F1 Etihad Airways Abu Dhabi Grand Prix, Sport Australia Hall of Fame, GAA Hurling All-Ireland Senior Championship, Harlequins Rugby Football Club and Manchester City Football Club.

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