Grande Communications Customer Service Phone Number, Office Address

Grande Communications Customer Service Phone Number is 1-844-357-0942, and email id is, and the head office address is Grande Communications Networks, LLC 401 Carlson Circle San Marcos, TX 78666. Read more about the company overview, social profiles & website link details.

Internet, telephone, and digital cable services are some of the offerings that Grande Communications, a telecommunications firm established in Texas, makes available to its home and commercial customers. Grande was established in the year 1999 and currently operates under the management of TPG Capital from its headquarters in San Marcos, Texas.

The services offered by the organization are reachable by means of a fiber-optic network with a high capacity that is constructed using innovative technology. Over 160,000 consumers are currently making use of their services, the majority of whom are located in the cities of Dallas, Austin, Midland, Odessa, San Antonio, San Marcos, Corpus Christi, Greater Temple Area, and Waco.

Internet, television, and telephone services are provided to residential and commercial users in two distinct packages respectively. There are various packages available, each with its own unique combination of functions and costs. You have the option of selecting a service on its own or purchasing a bundle deal that provides excellent value. There are packages that include Internet and television that start at $54, in contrast to Internet-only packages that start at $35. The most basic package gives you an Internet connection with a speed of 300 megabits per second and access to more than 40 television channels in high definition.

Grande Communications Customer Service

You get download speeds of up to 940 Mbps, home HD, a DVR powered by TiVo, and access to more than 245 TV channels with this deal, which costs $109. Any one of these plans can have a phone added to it for an additional $13 per month. You can make calls to any location in the United States, as well as Mexico and Canada, with this service. In addition, there are sixteen calling functions, such as call waiting, call forwarding, auto redial, and caller ID. The prices differ from one place to the next.

Internet service with the most fundamental level of service begins at $29 per month and provides a speed of 50 Mbps. Activation does not necessitate the signing of any contracts. Additionally, the cable television service is offered in a variety of plans, each of which features HD quality viewing, complimentary cable equipment, and set-up. On the website, you can see the list of available channels. Orders for plans can be placed over the internet with major credit cards. Within the first thirty days after activation of the service, you have the option to request a refund in the event that you are not entirely content with it.

Existing customers are able to access and manage their services by logging into their MyGrande accounts. Do you want to schedule a visit from a technician? Online appointment booking is also an option for you to consider. Through your MyGrande account, you will have quick and easy access to your monthly bill.

Customers have the ability to pay their invoices, enroll in paperless billing, and establish regular payments. Cards issued by Visa, MasterCard, Discover, and American Express can all be used to make payments made online. There are also other options available, such as paying by an automated phone system, paying in person, or sending a check through the mail. Through the use of the MyGrande mobile app, users are also able to manage their services and pay their invoices.

You can reach the customer care representatives at Grande at any time during the day if you require assistance with payment, billing, or technical support. Additionally, the Frequently Asked Questions (FAQs) regarding account management, troubleshooting, and installation can be found in the Help part of the website.

Grande Communications Customer Service

Phone Number: 1-844-357-0942, 866-2GRANDE, 1-844-822-8374, 512-220-4600 (Austin), 210-320-4600 (San Antonio), 877-238-6891 (Dallas), 432-262-4600 (Midland), 512-878-4600 (San Marcos), 432-272-4600 (Odessa)

Email Id:

Office Address: Grande Communications Networks, LLC 401 Carlson Circle San Marcos, TX 78666


Telephone Number: Not Available

Fax Number: Not Available

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