HDFC Bank Customer Care Number is 18602676161, the toll-free number is 18002026161, the email id is support@hdfcbank.com, and the head office address is 1st Floor, C.S.No.6/242, Senapati Bapat Marg, Lower Parel, Mumbai 400013. Read more about the company overview, social profiles & website link details.
One of the most successful financial institutions in India’s private sector, HDFC Bank is also known as Housing Development Finance Corporation Bank. The banking institution first opened its doors in August of 1994 and currently has its headquarters in Mumbai. A total of 2,866 cities and towns are covered by HDFC Bank’s expansive network of more than 5,345 branches and 14,533 automated teller machines (ATMs). Additionally, the bank has broadened its service area to include international locations such as Hong Kong, Bahrain, Dubai, and the United States.

HDFC Bank Customer Care
Phone Number: 18602676161, 18602660333, 04461084900, 9643222222, 7070022222, +912261606160, 7043370433
Toll-Free Numbers: 18002026161, 18002703333, 18002703355, 18002703366, 18002586161, 18002583838, 18001029426, 18002664060
Email Id: support@hdfcbank.com (Customer Support), dphelp@hdfcbank.com (For Retail Banking / ATM / Debit Cards / Mutual Funds), loansupport@hdfcbank.com (For Loans Query), customerservices.cards@hdfcbank.com (For Credit Cards), salesqueriescards@hdfcbank.com (For complaints related to Credit Cards mis-spelling or harassment), cybercell@payzapp.in (To report the unauthorized transaction for payzapp)
Office Address: 1st Floor, C.S.No.6/242, Senapati Bapat Marg, Lower Parel, Mumbai 400013
Website: www.hdfcbank.com
Telephone Number: Not Available
Fax Number: Not Available
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HDFC Bank offers a wide variety of banking products and services, such as retail banking, commercial banking, wholesale banking, and treasury operations. The financial institution provides customers with numerous banking products and services, such as credit cards, loans, savings and checking accounts, insurance, and investment opportunities. In addition, HDFC Bank offers its customers a variety of digital banking services, including mobile banking, phone banking, and internet banking (also known as net banking).
The emphasis that HDFC Bank places on its customers is one of the most notable aspects of the products and services it provides. The goal of the bank is to provide its customers with the absolute best banking experience that is humanly possible. The customer care center at HDFC Bank is open around the clock, providing assistance to clients with their various banking requirements. The bank has also developed an artificial intelligence-based chatbot known as EVA, which assists customers with their questions and concerns and is named after a fictional character.
HDFC Bank has garnered praise for the high quality of its customer service as well as the originality of its product offerings. The bank has been recognized with a number of accolades, including “Best Bank in India” by the Euromoney Awards for Excellence 2020, “Best Digital Bank in India” by the Asiamoney Best Bank Awards 2020, and “Best Bank in India” by the Global Finance Awards. Best Banks Awards 2021.
Over the past few years, HDFC Bank has made significant investments in technology with the goal of improving its services and broadening its market presence. The bank has formed strategic alliances with industry-leading technology companies like IBM and Accenture in order to design and put into action cutting-edge digital solutions. In addition, HDFC Bank has launched a number of initiatives to promote financial inclusion. These initiatives include the opening of branches in rural and remote areas as well as the launch of mobile banking services for households with low incomes.
However, HDFC Bank has been confronted with a number of difficulties in recent years. The Reserve Bank of India (RBI) issued an order in December 2020 prohibiting the bank from launching any new digital products or services due to a number of IT-related issues and technical glitches. The order was issued by the RBI.
The Reserve Bank of India issued an additional order that required HDFC Bank to temporarily halt the issuance of new credit cards. Since then, the bank has taken measures to address these issues, such as strengthening its information technology (IT) systems and processes and improving its customer redress mechanisms.
In conclusion, HDFC Bank is a leading private sector bank in India that has established itself as a bank that prioritizes the needs of its customers and is innovative. The bank offers a wide variety of financial products and services, and it has also made significant investments in technology so that it can improve its offerings and broaden its customer base. In spite of the fact that the bank has been confronted with a number of difficulties over the course of the past few years, it has taken measures to address these problems and will continue to provide its customers with the most positive banking experience possible.
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