JustAnswer Customer Service Phone Number is +1-800-509-5721, and email id is firstname.lastname@example.org, and the head office address is P.O. Box 29045, San Francisco, CA 94129. Read more about the company overview, social profiles & website link details.
JustAnswer is a website that is driven by its users and provides the opportunity to pay to get answers from professionals directly. Andy Kurtzig established the online community in 2003, and it has since grown to include more than 10,000 specialists. JustAnswer asserts that it has been of assistance to over 8 million users in 196 different countries. San Francisco, in the state of California, is home to the company’s main office.
Legal, Medical (including physicians and other medical experts), Veterinary, Mechanic, Computer, and Home Improvement are some of the categories that may be found on the website (appliance, electrical, plumbing, etc). After the user has chosen a category, they are able to write a query and receive an answer in a turnaround time of eight minutes.
JustAnswer Customer Service
Phone Number: +1-800-509-5721, +1800-679-634, 0800-452-621, 0808-189-0970, +1-925-418-3893
Email Id: email@example.com
Office Address: P.O. Box 29045, San Francisco, CA 94129
Telephone Number: Not Available
Fax Number: Not Available
JustAnswer also displays the number of qualified experts who are now online and able to answer a user’s inquiry. Each response can be obtained through either email, text message, or a notification. If it becomes necessary to do so, one may also ask follow-up questions.
If a client is unhappy with the response they received from a particular expert, they have the option of posing the identical issue to another expert at no additional cost. In addition, customers have the option to ask for a refund if they are still dissatisfied. Each and every return is handled within the same time frame.
Customers have the option of paying either a one-time fee or enrolling in a monthly subscription scheme. To confirm an appointment with an expert, each user is needed to have a deposit of $5 in their account. JustAnswer presently accepts payments through PayPal as well as all major credit cards and debit cards.
All of the professionals that contribute to the platform are put through rigorous screening and testing, which may include checking their licenses and credentials as well as evaluating their past work. There is a dedicated page that allows users to examine the profiles of platform-based specialists.
You are able to read a brief bio and even examine evaluations left by previous users on each profile that has been listed. Contact the JustAnswer customer care team if you need any additional information or have any questions regarding payment, refunds, cancellations, subscriptions, or any other topic.
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