Medi-Cal Customer Service Phone Number, Email Id, Office Address

Medi-Cal Customer Service Phone Number is 916-445-4171 or 800-300-1506 or +1-800-288-5555, and email id is, and the head office address is 1501 Capitol Ave., MS 4400 Sacramento, CA 95814 United States. Read more about the company overview, social profiles & website link details.

Those with modest incomes are eligible for the free health insurance program known as Medi-Cal in the state of California. The federal program provides coverage to a wide variety of individuals, including youngsters without parents, retirees, people with impairments, and families with dependent children.

Both the state of California’s Department of Health Care Services (DHCS) and the federal Centers for Medicare and Medicaid Services are responsible for the program’s overall administration (CMS). Around 12 million people currently living in California are participants in the Medi-Cal program.

Medi-Cal Customer Service

Medi-Cal Customer Service

Phone Number: 916-445-4171, 800-300-1506, +1-800-288-5555, +1-800-322-6384, +1-855-347-9227, 916-449-5000, +1-866-613-3777

Email Id:

Office Address: 1501 Capitol Ave., MS 4400 Sacramento, CA 95814 United States


Telephone Number: Not Available

Fax Number: Not Available

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Outpatient services, emergency services, hospitalization, maternity and newborn care, mental health and substance use disorder treatments, prescription pharmaceuticals, laboratory services, preventative and wellness services for children, and pediatric services are all included in the benefits of Medi-Cal. You are able to enroll in Medi-Cal by either going to the county office in your area or submitting your application electronically through CoveredCA.

Counties, where Medi-Cal offices are found, include Alameda, Alpine, Amador, Colusa, Contra Costa, Del Norte, El Dorado, Fresno, Glenn, Humboldt, Imperial, Inyo, Los Angeles, Madera, Marin, Modoc, Mono, Napa, Orange, Placer, Riverside, Sacramento, San Diego, San Joaquin, San Mateo, San Barbara, Santa Clara, Santa Cruz, Shasta, Sierra, Siskiyou, Solano, Sonoma, Sutter, Tehama, Trinity, Yolo, and Yuba.

Even though your household income is above the federal poverty threshold, you may still be eligible for Medi-Cal if you are over the age of 65, blind or crippled, under the age of 21, pregnant, or if you have refugee status for a limited time. This indicates that you are eligible to continue receiving benefits from CalFresh, SSI/SSP, CalWorks, the Adoption Assistance Program, or the Refugee Assistance Program.

As soon as your application has been processed, a benefits identification card, or BIC, will be mailed to you. You can submit your application at any point during the year. You have the right to request a Fair Hearing in the event that you have a grievance with the way in which your application was processed.

In case you were unaware, dental treatments are currently included in the scope of coverage provided by the Medi-Cal program. In addition to that, there is the well-known Medi-Cal Managed Care program, which offers managed care delivery systems that enable access to high-quality medical treatment. There are currently around 8.8 million people receiving medical assistance under the Medi-Cal program across all 58 counties in California.

If you are obliged to pay a monthly premium for your Medi-Cal coverage, you have the option of paying the premium with a personal check, or money order, at any site where Western Union Convenient Pay is offered, or by paying the premium online with a credit or debit card. You can contact the Medi-Cal customer service department by phone or email with any questions or concerns you may have regarding new applications, local offices, Denti-Cal, payments, or any other issues.

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