NZ Post Customer Service Phone Number, Office Address, Email Id

NZ Post Customer Service Phone Number is 0800 501 501 & +64 9 977 0102, and email id is, and the head office address is 7 Waterloo Quay, Wellington, New Zealand. Read more about the company overview, social profiles & website link details.

In New Zealand, the operation of the postal service is carried out by NZ Post, which is a state-owned company. Even though it has a history dating back more than 180 years, the corporation was established in 1987 and is also known by its former name, New Zealand Post. The primary services include package delivery, letter delivery, logistics, freight transportation, and financial services.

The headquarters are located in Wellington. NZ Post was able to post a profit of $32 million for the fiscal year that ended in 2021. The majority of this profit came from the company’s package business. It provides delivery services for parcels, packages, and mail to corporations as well as individual customers.

You can go to any of the NZ Post locations that are closest to you in order to schedule the delivery of a letter or package. Using the branch locator that is available on the website, you can find one by entering an address or city. In addition, you may look for an address or postcode, as well as print postage, all from the comfort of your own home.

NZ Post Customer Service

NZ Post Customer Service

Phone Number: 0800 501 501 & +64 9 977 0102

Email Id:

Office Address: 7 Waterloo Quay, Wellington, New Zealand


Telephone Number: Not Available

Fax Number: Not Available

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You can now deliver packages directly from the convenience of your own home by printing the labels directly from the website. You may carefully pack items, print the shipping label, and pay for the packing and shipping online using a card. You have the option, once your package is ready to be sent, of having a courier collect it from your location or dropping it off at an NZ Post store once it has been prepared for shipment.

When sending packages internationally, ensure that you attach the necessary paperwork, including consignment notes, invoices, and any other pertinent papers. Concerning the fees, they will be established mostly based on the total weight of the package. After registering on the internet, you will be able to view a history of your recent orders, save addresses, and do a great deal more.

Even the smallest packages can hold a maximum weight of three kilograms. You have the option of choosing between Economy, Courier, or Express delivery when delivering packages within New Zealand. If you choose the Economy shipping option, you may anticipate delivery within three business days. The delivery time for couriers is often the following business day, whereas the delivery time for express is always the same day. When mailing large items that weigh up to 25 kilograms, other shipping choices including economy and express are also available to choose from.

Before you begin preparing your package, make sure you check the website for any restrictions about forbidden products, dimensions, or weight. Concerning letters, most of them can weigh up to five hundred grams. When shipping letters internationally, you need to be sure that each letter weighs less than 200 grams. You can choose between Medium, Large, or Oversize from the available selections. It may take up to three full working days for an item to be delivered inside New Zealand by standard mail.

It might take anywhere from three to six working days to reach Australia, while it could take anywhere from five to ten working days to reach the rest of the world. On the website, there is a form that you may use to report a package that has been lost, damaged, or otherwise compromised in some way. It is important that you report any damage within the first 10 days after the delivery.

When it comes to receiving packages within New Zealand, you have the option of having them delivered to any of the collection sites, to a PO Box, or to a secure locker, or you can choose to have them diverted to an alternative address. Customers can check on the delivery status of their packages by entering the tracking number into a suitable website. NZ Post provides a wide variety of services to commercial customers, including bulk mailing, freight forwarding, warehousing, and e-commerce solutions.

Do you want to shop from websites in the United Kingdom and the United States? You may now shop from your favorite brands via NZ Post’s YouShop and have your purchases delivered to an address in the United States or the United Kingdom. Visit the “Shop” part of the NZ Post website if you are a stamp or coin collector.

You may find this section by navigating to “Shop.” Postage stamps, collector coins, stationery, commemorative stamps, and personalized mail are some of the items that may be purchased at this store. Get in touch with NZ Post’s customer support if you have any questions or concerns regarding packages, tracking, damage, or anything else.

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