Roshan Telecom Customer Service Phone Number is 333 or 079-997-1333, its email id is roshanca@roshan.af, and the head office address is Roshan Shop Street #13, Main Street Wazir Akbar Khan Kabul, Afghanistan. Read more about the company overview, social profiles & website link details.
Roshan Telecom is a telecommunications company based in Afghanistan, and it provides mobile and internet services to its customers. The company’s customer service is known for its high-quality services, and it has been praised by many customers.
Roshan Telecom offers various customer service channels, including phone, email, and online chat. The company’s customer service representatives are available 24/7 to assist customers with any questions or issues they may have. The company also provides a comprehensive FAQ section on its website, which covers a wide range of topics, including billing, plans, and technical support.
Roshan Telecom Customer Service
Phone Number: 333 or 079-997-1333
Email Id: roshanca@roshan.af
Office Address: Roshan Shop Street #13, Main Street Wazir Akbar Khan Kabul, Afghanistan
Website: roshan.af
Telephone Number: Not Available
Fax Number: Not Available
Facebook: Here
Twitter: Here
Instagram: Here
One of the company’s most notable customer service features is its multilingual support. As Afghanistan is a diverse country with many different languages spoken, Roshan Telecom offers customer service in four different languages: Dari, Pashto, English, and Urdu. This allows the company to cater to a wider range of customers and ensure that everyone can communicate their issues and concerns effectively.
Roshan Telecom’s customer service representatives are highly trained and knowledgeable about the company’s products and services. They are also empathetic and understanding towards customers, making them feel valued and heard. The company has also implemented various customer service training programs to ensure that its representatives are always up-to-date with the latest industry trends and best practices.
Another feature of Roshan Telecom’s customer service is its focus on resolving customer issues quickly and efficiently. The company has a well-defined escalation process in place, which ensures that complex issues are promptly escalated to senior management for resolution. This ensures that customers receive prompt and effective solutions to their problems.
Finally, Roshan Telecom’s customer service team has a strong focus on customer feedback. The company actively solicits feedback from customers through various channels, including surveys and social media. This feedback is used to improve the company’s products and services continually, as well as the customer service experience.
In conclusion, Roshan Telecom’s customer service is one of the company’s strongest assets. The company’s commitment to providing high-quality, multilingual support, well-trained representatives, prompt issue resolution, and customer feedback has earned it a loyal customer base. If you are a Roshan Telecom customer, you can be assured that the company will go above and beyond to meet your needs and expectations.
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