Shell Energy UK Customer Service Phone Number, Office Address, Email Id

Shell Energy UK Customer Service Phone Number is 0330 0945801 (broadband) & 0330 0945800 (energy), and email id is &, and the head office address is Shell Energy House, Westwood Way, Westwood Business Park, Coventry, CV4 8HS, England. Read more about the company overview, social profiles & website link details.

In the United Kingdom, Shell Energy Retail Ltd. is a significant provider of energy, gas, and broadband internet service. Customers in both the residential and commercial sectors can take advantage of the company’s electricity, gas, and energy-efficient product and service offerings. The company is known for the reliable and environmentally friendly energy solutions it offers.

Shell Energy was originally established in 2008 by Mark Darche, Marcus Citron, and Darren Braham under the name “First Utility.” However, in 2019, the company changed its name to Shell Energy.

Shell Energy UK Customer Service

Shell Energy UK

Shell Energy UK Customer Service

Office Address: Shell Energy House, Westwood Way, Westwood Business Park, Coventry, CV4 8HS, England

Phone Number: 0330 0945801 (broadband) & 0330 0945800 (energy)

Email Id: &


Telephone Number: Not Available

Fax Number: Not Available

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It is currently the seventh largest supplier of energy sources in the United Kingdom and recorded a market share of two percent in 2019, adding up to a total of 700,000 clients. Today, it is the seventh greatest supplier of energy sources in the United Kingdom. Shell Energy asserts that it was the first company in the UK to begin installing smart meters, which is only one of several firsts. Customers will now have access to their usage statistics thanks to a partnership between Shell Energy, Opower, and Google PowerMeter.

Renewable electricity programs for residential customers are one of the most important things that we offer. In addition to providing power, the corporation also provides gas, broadband internet, and a variety of different technologies for use in smart homes. Shell provides its customers with the opportunity to earn special loyalty prizes at its service stations. The entire amount of electricity that is distributed by the business originates from non-depletable resources, such as the sun, the wind, and biomass.

The power that is delivered by Shell Energy is certified by the Renewable Energy Guarantees of Origin. This certification ensures that one unit of renewable energy is added to the grid for every unit that a consumer uses from the electricity supply. The corporation is also making moves to expand into the market for smart home technology and has already begun with home electric vehicle charging and smart thermostats as its initial forays into this sector.

You can acquire a price by providing your postcode on the website and getting in touch with the support staff that is located the closest to you. You can also obtain information regarding the pricing structure online. You are able to lock in your energy rates for a period of 15 to 35 months. You have the option of selecting Fast Broadband, Superfast Fibre Plus, or Superfast Fibre when you go to the broadband section.

The fees and download speeds are not consistent across all of them. Before you subscribe to one of the plans, you should first determine whether or not it is available in your region. Existing customers have the option to sign up for a smart meter, which allows for greater control over their individual energy consumption.

They can be placed at no additional cost to you and will provide automatic readings of the meter based on the amount of energy you use. According to the information provided on the website, the in-home monitor also enables you to view your usage in real-time (IHD). On the official Shell Energy app for smartphones, you also have the option to schedule the installation of a smart meter. In addition, you will have the ability to sign up for Shell Go+ and Wonderbill, submit meter readings, adjust your tariff, and request electronic billing all through the app.

You are able to make payments by using a monthly direct debit, either through your bank or through an automated phone line. When making a payment through an online account, you can use the majority of credit cards. The opinions of the company’s clients are taken very seriously. Customers can voice their opinions through a variety of different channels. You can also make use of the contact information that has been provided for you at the top of this page if you desire to communicate regarding the services.

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