SteelSeries Customer Service Phone Number, Office Address, Email Id

SteelSeries Customer Service Phone Number is +45 70250075, and email id is, and the head office address is SteelSeries ApS Havneholmen 8, 1st floor 2450 Copenhagen SV, Denmark. Read more about the company overview, social profiles & website link details.

The gaming and esports industries both recognize SteelSeries as a well-known brand name. The Danish company began operations in 2001 and is currently engaged in the production and sale of audio accessories as well as gaming peripherals. Soft Trading was the name of the company back when it was first established by Jacob Wolff-Petersen.

As a result of the remarkable success, the company quickly adopted a new brand and launched an expansion push across the continents of Asia, Europe, and North America. The Denmark-based company has a vast product catalog today, filled with items that are well-known for their innovative designs, designs, and technological capabilities.

It has been awarded more than 40 patents, which is evidence in and of itself of the company’s commitment to being at the forefront of technological innovation. It has already achieved a great number of firsts, including being the first gaming headset, the first mechanical gaming keyboard, the first gaming mouse with haptic feedback, the most awarded headset in gaming (Arctis), the first mouse with true 1-to-1 tracking, the first high-resolution audio system in gaming, and the first water-resistant lightweight mouse.

SteelSeries Customer Service


SteelSeries Customer Service

Phone Number: +45 70250075

Email Id:

Office Address: SteelSeries ApS Havneholmen 8, 1st floor 2450 Copenhagen SV, Denmark


Telephone Number: Not Available

Fax Number: Not Available

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The manufacturer of the widely used Arctis headsets asserts that the headphones have been “fine-tuned for crystal clear highs, lively mids, and strong bass.” Other achievements include the OmniPoint adjustable mechanical switches, the Quantum 2.0 Wireless, and the TrueMove sensor technology that allows true 1-to-1 tracking. All three of these achievements are wireless. It should come as no surprise, then, to find that the majority of esports teams and players employ gear manufactured by SteelSeries.

The business has developed an application that works across several platforms called the SteelSeries Engine. This program allows users to make adjustments to the game’s settings and submit status reports in order to improve illumination, haptic, and OLED display capabilities. It also allows you to personalize the vibration patterns, the level of strength, and the triggers. AudioVisualizer, PrismSync, ImageSync, and Discord are some of the most well-known Engine applications.

On the website, gamers can shop for items such as headsets, mice, keyboards, mousepads, accessories, controllers, clothing, and more by searching for the product by name or browsing the available categories. There is a plethora of literature available in the form of manuals that can assist in gaining an understanding of the functions and selecting the appropriate product. There are connected and wireless gaming headsets available for gamers to use with their Macs, PCs, PlayStations, Xboxes, or Nintendo Switches.

The Arctis headsets can be purchased in a variety of models that fall within a wide price range. The Rival, Aerox, and Sensei series each have their own wired and wireless options for gaming mice. Then there is the Apex keyboard series, which has a selection of different switch types as well as functions. When it comes to accessories, you may shop for things like backpacks, cases, additional components for your keyboard or headset, wires, adapters, and replacement parts.

On the product pages, there is a description that is supported by photographs of high quality. There are tabs that detail the features, specifications, and questions that are most frequently asked. You can see the type of material used, the weight, the height, the compatibility, the software that is supported, and what is in the box under the heading “Specifications.”

Still, have questions? The Frequently Asked Questions area will provide answers to the questions that are asked the most frequently about the product and how it should be used. Visit the Sale section if you are interested in purchasing products at a reduced price; there you will find bargains offering discounts of up to forty percent on well-known peripherals such as mice, keyboards, and headsets. In addition to this, keep an eye out for the giveaways and deals that are regularly featured on the website.

When it comes to making purchases on, you have the option of using PayPal or any major debit or credit card. You will get an email with the confirmation and tracking data as soon as the money is processed successfully. The vast majority of orders are processed within twenty-four hours.

Orders placed for delivery within North America are distributed via a distribution center located in Carson, California. In addition to that, SteelSeries has a distribution center in both Denmark and Hong Kong. Customers in the US have the option of selecting either regular or express shipping. It could take anywhere from one to seven business days for the basic shipping. Shipping is handled by SteelSeries in partnership with FedEx, UPS, and DHL.

In terms of returns, SteelSeries offers a 30-day return window for customers. Signing into one’s account and making a return request is an option for customers who are unhappy with the product they purchased. After your request has been processed, you will be sent instructions on how to print the return label and send the package. The return policy is applicable for a period of thirty days beginning on the date of purchase. Regarding the length of the warranty, the majority of SteelSeries goods sold in the EU come with a coverage period of two years.

When purchased outside of the EU, the product’s warranty against faults in manufacturing may only be valid for one year. Any damage that occurs as a result of improper use or normal wear and tear will not be covered by the guarantee. More information regarding the warranty, refunds, and other questions can be found in the Support section of the website. You also have the option of submitting a ticket to request assistance with debugging, downloading, installing, or any number of other issues.

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