Thorntons Customer Service Phone Number, Email Id, Office Address

Thorntons Customer Service Phone Number is 0345-121-1911 or +44-1773-526-444, its email id is, and the head office address is Thorntons Ltd 889 Greenford Road, Greenford UB6 0H United States. Read more about the company overview, social profiles & website link details.

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Thorntons Customer Service

Thorntons Customer Service

Phone Number: 0345-121-1911 or +44-1773-526-444

Email Id:

Office Address: Thorntons Ltd 889 Greenford Road, Greenford UB6 0H United States


Telephone Number: Not Available

Fax Number: Not Available

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About Thorntons

Thorntons is a British chocolate manufacturer and retailer that specializes in producing high-quality chocolates, toffees, and other confectionery products. The company was founded in 1911 by Joseph William Thornton in Sheffield, England.

Thorntons is known for its traditional approach to chocolate-making, using fine ingredients and artisanal techniques to create a wide range of chocolates with unique flavors, textures, and designs. The company places a strong emphasis on craftsmanship and has earned a reputation for its dedication to quality.

The product range offered by Thorntons includes a variety of boxed chocolates, truffles, fudges, toffees, chocolate bars, and seasonal treats. The chocolates are often presented in beautifully designed packaging, making them suitable for personal enjoyment or as gifts for special occasions.

One of the notable aspects of Thorntons is its commitment to innovation and seasonal offerings. The company regularly introduces new flavors and limited-edition chocolates to celebrate festivals such as Christmas, Easter, and Valentine’s Day. These seasonal treats often feature unique designs and flavors that cater to the festive spirit.

Thorntons operates its own network of retail stores across the United Kingdom, where customers can explore and purchase their chocolates and confectionery products. The stores provide a delightful shopping experience, with knowledgeable staff who can offer assistance and recommendations based on individual preferences.

In addition to its retail presence, Thorntons also offers online shopping through its website, allowing customers to conveniently browse and order their chocolates from the comfort of their homes. The company provides secure packaging and delivery services to ensure that the chocolates reach customers in perfect condition.

Over the years, Thorntons has received numerous accolades and awards for its chocolates, showcasing its commitment to excellence. The company has also expanded its reach by establishing partnerships with other retailers, making its products available in supermarkets, department stores, and other outlets.

In 2015, Thorntons became part of the Italian chocolate manufacturer Ferrero Group, known for brands such as Ferrero Rocher and Nutella. This acquisition has brought additional resources and global distribution channels to Thorntons, supporting its growth and enabling it to reach a wider audience.

Thorntons continue to uphold its reputation for creating delicious and indulgent chocolates with a focus on quality and craftsmanship. With its rich heritage and dedication to innovation, the company remains a beloved choice for chocolate enthusiasts and those seeking luxurious treats to savor or share with others.

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