Upwork Customer Service Phone Number, Office Address, Email Id

Upwork Customer Service Phone Number is 650 316 7500 & 866 262 4478 (enterprise solutions), and email id is partners@upwork.com (for partnerships), and the head office address is 2625 Augustine Dr., Suite 601 Santa Clara, CA 95054. Read more about the company overview, social profiles & website link details.

Upwork is a platform for freelance labor and crowdsourcing that brings together companies looking for independent contractors and those looking for work. The company, which was once known as Elance-oDesk, brags about the fact that millions of jobs are listed each year. Elance and oDesk were both online marketplaces for freelance work until they merged to form Elance-oDesk. Beerud Sheth and Srini Anumolu, two successful businesspeople, established the former in the year 1998.


Elance, which had its beginnings in a Jersey apartment with two bedrooms, relocated to Sunnyvale in 1999 with 22 people on the payroll. Stratis Karamanlakis and Odyseas Tsatalos, who were friends at the time, established oDesk in 2003. It began as a staffing agency, but over time it evolved into a marketplace that enables users to hire workers and engage with other individuals in the workforce. Elance-oDesk was formed as a result of the companies’ merger in 2013, which took place in the same year.

After some time, in 2015, the company changed its name to Upwork. Santa Clara, in the state of California, is the location of Upwork’s headquarters at the moment. Additionally, the organization has offices in the cities of San Francisco and Chicago. Upwork currently provides services to more than 18 million independent contractors. It is one of the largest marketplaces because the website advertises jobs with an annual value of one billion dollars.

Upwork is a platform that provides startups and entrepreneurs with the opportunity to build their businesses by utilizing a worldwide pool of talent. Upwork includes thousands of jobs ranging from web design and graphic design to writing, app development, and content writing. At the same time, the platform assists qualified experts in reaching out for the listed projects.

After making an account on the platform, new users are able to begin replying to job postings immediately. After verifying your email address, a user ID and password will be generated for you. When requested to input the purpose, you have the option of selecting either “work” or “hire.” Create an account by entering a user name, accepting the terms of service, and clicking the “Create Account” button. Clients can post jobs on the website along with a description of the work they need to be done and a range of prices that they are ready to pay the freelancer. Freelancers can then apply for the projects.

Additionally, clients have the ability to personally invite particular freelancers to submit an application for the specified work. In addition, customers have the option of communicating with the freelancers they are considering hiring via chat or direct message. Freelancers are ranked according to their employment experience as well as reviews from previous customers. Every freelancer is responsible for keeping their abilities, hourly rate, and rate of pay up to date. Therefore, anytime a project is offered, it will include a deadline, and freelancers will be expected to do all in their power to fulfill that deadline.

More than 180 nations are represented by users who have signed up for the platform as enterprises or independent contractors. Freelancers have the option of having their earnings sent to their bank accounts via direct deposit, wire transfer, PayPal, or Payoneer. There are contracts based on an hourly rate as well as contracts with a set price. The latter is structured around a series of milestones.

Take into account the fact that the selection of accepted payment methods varies from nation to country. In the Settings menu, you’ll see the option to choose a payment method to use. The website claims that the amount of time it takes to collect funds depends on the type of withdrawal and that the process can take more than eight working days.

You can look through the help area of the website if you have any questions regarding the process of payment, constructing your profile, sending proposals, or accepting bids. You can also contact the support team by sending them an email.

Upwork Contact Details

Office Address: 2625 Augustine Dr., Suite 601 Santa Clara, CA 95054

Phone Number: 650 316 7500 & 866 262 4478 (enterprise solutions)

Email Id: partners@upwork.com (for partnerships)

Website: Upwork.com

Telephone Number: Not Available

Fax Number: Not Available

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