Viva-MTS Customer Support Phone Number, Office Address, Email Id

Viva-MTS Customer Support Phone Number is 111 or +374 93 297111 & 060 61 00 00 (fixed services), and email id is (support) & (general), and the head office address is MTS Armenia CJSC 4/1 Argishti St, Yerevan 0015, Armenia. Read more about the company overview, social profiles & website link details.

Viva-MTS is the dominant telecommunications provider in Armenia. The company was established in 1993. More than 2.5 million customers around the country subscribe to the services offered by K-Telecom CJSC, which are delivered by the company. Over seventy-five service facilities can be found across the city of Yerevan and the regions that surround it, all of which offer assistance with making new connections and providing support.

The organization has always been on the cutting edge of embracing new technology, particularly those that improve both connectivity and speed. In the same year that it unveiled the 3G network, in 2009, it also debuted the 4G/LTE network in Armenia for the very first time the following year in 2010. Additionally, it is the owner of a fiber-optic cable network that spans the entirety of the nation from coast to coast.

Viva-MTS provides prepaid mobile service as well as postpaid service, in addition to fixed Internet and television. On the website, you can find information about the current rates, offers, and other specifics. More than 1,200 people are employed by the company to conduct its various business operations. The company’s headquarters are located in Yerevan.

Viva-MTS Customer Support

Viva-MTS Customer Support

Phone Number: 111 or +374 93 297111 & 060 61 00 00 (fixed services)

Email Id: (support) & (general)

Office Address: MTS Armenia CJSC 4/1 Argishti St, Yerevan 0015, Armenia


Telephone Number: Not Available

Fax Number: Not Available

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Both private customers and commercial enterprises can take use of mobile service options. Plans X, Y, and Z are available to be used with prepaid services. The packages that they offer for SMS, phone calls, and data are all different. Other popular plans include Viva 2500, Viva 3500, Viva 5500, Viva 7500, and Viva 9500. Throughout the course of the year, Vivo-MTS will periodically conduct a variety of unique promotions. Customers with prepaid accounts can add funds to their accounts either online or by purchasing recharge cards at a retail partner location.

There are a few postpaid plans available, each at a different pricing point if you would rather not have to bother about having to recharge your device. You have the option of selecting a plan that corresponds to the amount of data and minutes that you use each month. Going somewhere far away? Activation of roaming can be done without incurring any additional fees.

Within the application, subscribers have the ability to turn on or turn off the service at any time. When you leave Armenia, your phone will automatically connect to one of the neighboring countries’ networks rather than Armenia’s. When traveling to Russia, Europe, North America, or any other region, you can purchase roaming packs that will save you money on the cost of calls or data while you are there.

Mobile users have the option to purchase Internet plans that come with anywhere from 500 megabytes (MB) to up to 30 gigabytes (GB) of data as add-ons. A data plan can be activated on a daily, weekly, or monthly basis, depending on your needs. There are two different kinds of Internet connections that can be used at home: wireless and fixed. If you go with the first option, your choices include the Data 3500, Data 7500, and Data 10500 packages.

Both the monthly cost and the amount of data are subject to change. The 4G network gives you access to the Internet which is incredibly fast. Connectivity to fixed optic networks is only available in a few locations. Popular plans include Quartet, Duet, and Viva Home. You get Internet at a speed of 40 Mbps, an IP TV, a fixed phone, and a prepaid card all in one package with Quartet. You have the option to upgrade the plan in order to gain access to a greater number of channels and faster Internet connections. You are able to connect up to 5 different devices to the same network if you have a router.

Existing customers can log into their Viva-MTS accounts via the website or the mobile app on their smartphones to check the services currently available, upgrade their plan, or cancel their subscription entirely. In addition, you are able to examine your bills and pay for them using either your credit card or online banking. You can receive assistance with activation, billing, and other issues by going to the service center that is located closest to you. You can also call the Viva-MTS customer care team for assistance if you have any questions.

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