Yodel UK Customer Service Phone Number is 0344 755 0117, and email id is support@yodel.co.uk, and the head office address is Yodel Delivery Network Ltd, Second Floor, Atlantic Pavilion, Albert Dock, Liverpool, Merseyside, L3 4AE. Read more about the company overview, social profiles & website link details.
Yodel, which is an abbreviation for “Yodel Delivery,” is a logistics business that was launched in the United Kingdom in the year 2008. Customers were initially familiar with the business under its previous name, “Home Delivery Network,” which is located in Liverpool, London. Business-to-business (B2B) and business-to-customer (B2C) operations of DHL were purchased by Barclay Brothers, which led to the establishment of the operations that are now under their ownership. The company underwent a rebranding effort in the year 2010, which resulted in the name of the business being changed from Home Delivery Network to Yodel Delivery Network Limited.
Shop Direct Group was its parent company when Home Delivery Network was first established. In spite of this, it severed its ties with the group in the year 2008. It has now evolved into one of the most cost-effective courier businesses in the nation. As of right now, Yodel has 50 sites spread out across the entirety of the United Kingdom, which allows for the rapid delivery of packages.
Yodel is the official delivery partner for a number of different companies in the fashion, health, beauty, home, garden, electronics, gifting, publishing, and entertainment markets. Yodel has lately decided to start delivering delicate things like wine and flowers as part of its service offering. Recent research indicates that Yodel is responsible for the delivery of more than 155 million packages each and every year. Yodel is currently the largest competitor to Royal Mail in terms of size among courier services in the United Kingdom.
Yodel’s team for managing customer service is among its strongest assets. The client is always right at Yodel, and the company does everything in its power to ensure that its complaints are taken seriously and resolved as quickly as possible. The “Have Your Say” program was launched as a result of this same train of thought, which led to the establishment of a brand-new customer service initiative. The consumer is able to register their feedback and can anticipate a rapid resolution through the use of this service.
Yodel helps around 7,000 clients each and every day thanks to the program that it has in place. When it comes to the field of logistics, this program cannot be compared to anything else and was most likely the pioneering effort of its kind. It encompasses a wide range of fields and aims to locate and close any potential vulnerabilities, subsequently patching them up with the most effective procedures.
These procedures are communicated to all levels throughout the company, from delivery boys to retail employees, and everyone in between. Recent months have seen the company make a sizeable investment in its fleet, with the goals of establishing more solid foundations and ensuring improved logistics processes.
Yodel has a website that caters to a wide audience and is an integral part of the company’s overall business strategy. Users are able to track their couriers online via their official website. Yodel has also introduced a website for parcel management, which allows users to monitor the progress of many deliveries in a single location. You can now book parcels on the website for delivery to either domestic or international destinations. There is an option for delivery from store to door, in addition to delivery from store to store.
In the former, you can choose from one of the thousands of stores in the UK to send your package anywhere in the country. The store locator on the website is a helpful tool for finding an outlet that is located in close proximity to the user’s address. The normal delivery time is between two and three days of actual work. The prices change based on the total weight as well as the location of the shipment.
Yodel Xpress is a one- or two-day delivery service for small and medium-sized parcels; Yodel Xpert is for high-value goods, and Yodel International provides delivery service to over 200 countries. These are the key services that Yodel offers for domestic deliveries. Yodel Xpect provides a two-hour delivery window notification. Yodel Xpress delivers small and medium-sized parcels. Yodel International provides delivery services to over 200 countries.
If you are familiar with the Click & Collect service, Yodel makes it possible to shop online and have your purchases delivered to the nearest CollectPlus Point. Customers have the option of returning their package to any of the partner locations when using the CollectPlus Returns service. You can contact Yodel’s support team with any questions you have regarding payments, cancellations, refunds, deliveries, or any other topic.
Yodel UK Contact Details
Office Address: Yodel Delivery Network Ltd, Second Floor, Atlantic Pavilion, Albert Dock, Liverpool, Merseyside, L3 4AE
Phone Number: 0344 755 0117
Email Id: support@yodel.co.uk
Website: www.yodel.co.uk
Telephone Number: Not Available
Fax Number: Not Available
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