Zoom Customer Service Phone Number is +1-888-799-9666, and email id is info@zoom.us, and the head office address is Zoom Video Communications 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113 United States. Read more about the company overview, social profiles & website link details.
Eric Yuan, an entrepreneur, established Zoom Video Communications in 2011 and has since grown it into a successful video and web conferencing service. Zoom is a Nasdaq-listed company that is recognized as a market leader in enterprise video communications. The firm’s operations are managed from its headquarters in San Jose, California.
Zoom reported sales of $331 million for the fiscal year 2019, with the objective of “making video communications seamless.” Zoom has established a solid name and significant market share thanks to its tens of thousands of commercial clients located all over the world. Windows, macOS, iOS, and Android are the supported operating systems for the various Zoom tools, which include cloud video conferencing, online meetings, and group messaging.
Zoom Customer Service
Phone Number: +1-888-799-9666
Email Id: info@zoom.us
Office Address: Zoom Video Communications 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113 United States
Website: zoom.us
Other Contacts
Phone: +44 800-368-7314 (UK)
Phone: +44 20-7039-8961 (UK)
Phone: +33 800-94-6464 (France)
Phone: +61 1800-768 027 (Australia)
Phone: +91 1800-050-204 (India)
Telephone Number: Not Available
Fax Number: Not Available
Facebook: Here
Twitter: Here
Instagram: Here
Access to video and audio conferencing, chat, and webinars are also available on room systems. This is in addition to desktop computers and mobile phones. The winner of the Reader’s Choice Awards for 2019 is also recognized as being one of the most rapidly expanding companies in the United States. The workplace review website Glassdoor ranked Zoom as the second best place to work in 2019.
Both the installation and management of the Zoom platform are simple processes. In addition to this, it can be scaled up or down depending on the requirements, and it is compatible with the cloud software applications offered by Google, LinkedIn, Dropbox, and Microsoft. You may have a chat with only one person, or you could have tens of thousands of people in a single gathering. Users are also able to share words, images, and links with one another using Zoom Chat.
The Zoom Rooms (conference room system), Zoom Phone (cloud-based PBX system), Zoom Video Webinars (for large-scale online events), and the Zoom App Marketplace are some of the company’s other significant products. Signing up for the enterprise video conferencing service that also includes real-time texting is completely free for new customers.
The Zoom Meetings platform supports up to 1000 video participants and may display multiple videos at once, in addition to providing high-definition (HD) video and audio quality. You may record a meeting and make the transcripts searchable right from within Outlook or Gmail, where you can also plan meetings. Each conversation is also safely preserved and stored for later use in an archive.
Clients such as Delta, Autodesk, Groupon, Sonos, Centrify, Uber, Slack, Rakuten, and the University of Washington are among those who use the cloud-based video conferencing software. There are solutions that are tailored expressly for certain areas, such as education, banking, government, and healthcare. Incoming customers can learn more about the available plans and submit a demo request online. You have the ability to host a meeting with the video turned on or off, or with just screen sharing.
There is a feature called Zoom phone available for Zoom users who want to make short conversations but do not require video. The straightforward cloud-based calling system provides all of the conventional PBX functionality, centralized management, and protected high-definition audio quality. Customers have the option of using their cellular voice and internet or WiFi to make and receive calls. It provides the capability of call recording, voicemail, and call history, as well as call routing capabilities for the system.
Zoom Video Webinars provide all of the necessary tools for those individuals who wish to host and broadcast video-audio presentations or webinars over the internet. There are plans available for anything between one hundred and ten thousand guests, each of which includes a live streaming facility, high-definition video and audio transmitted by webcam, on-demand viewing, and full-featured host controls. In addition, you have the ability to select various countries for toll-free premium audio.
Zoom provides its corporate customers with four different plan options: Basic, Pro, Business, and Enterprise. The Basic plan is a free service that gives you access to a variety of services, including the ability to host up to 100 participants, an unlimited number of meetings, video and web conferencing, and more. Forty minutes is the maximum time allowed for any and all group meetings. The Pro plan allows for 100 participants and a meeting duration restriction of 24 hours.
The Business plan permits 300 attendees and includes dedicated phone assistance. The Enterprise plan allows for 500 participants and includes unlimited cloud storage. Extra fees are required to be paid in order to activate Zoom Rooms, participate in Video Webinars, and purchase Additional Cloud Recording Storage.
Your payment card or your PayPal account can be used to activate the subscriptions. Contact Zoom support if you have any concerns or questions regarding the installation, cancellation, refund, career, or any other topic.
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